At Veroneka Bridal we are committed in maintaining a strong relationship with our clients. We push the ethics of building trust with all our clients as part of our successful business model.

At Veroneka Bridal we always strive to deliver strong work ethics to all our clients.

With direct contact, clients will always be able to reach us through phone, e-mail, fax and face to face meetings.
We strongly believe in communicating with all our clients and dealing with positive or negative feedback given to us and implement actions immediately to solve any issues.

We take all feedback given to us as a great opportunity to embrace change and to serve you better.

Viewing Our Product Line

Due to the exclusivity of our products, we tend to not showcase our full product line online. To view our product line for the very first time, we require a face to face meeting where one of our sales representatives will set up a meeting with you at your store to showcase all our products in person and get to know each other a little better. We believe this is an excellent opportunity for both parties to see and meet as well as to really understand the product line better and be able to physical touch and feel the products.

Ordering/Custom Orders

All orders can be done by phone, e-mail or fax depending on your preferred method. Many items are always in stock and ready for shipment. We have no minimum order requirements and offer no terms.

Payments are accepted by any major credit card: Visa, MasterCard and American Express.

Regarding custom orders, since we manufacture in Canada we can customize almost anything in our product line.
For more information on custom orders please contact us.

Shipping/Rush Order

Veroneka Bridal has an established relationship with FedEx as a courier to deliver all your packages with exclusive rates. All orders are generally sent out whenever a client requests it.
Sometimes we know in this industry you as a client require a rush order and we gladly offer a NO EXTRA charge for rush orders.
We also offer next day shipping on rush orders for no extra charge. No wait times of 2 weeks+ at Veroneka Bridal. You can have it as soon as next day at your store.

Estimated Shipping times:

Ontario-Montreal       1 Day
All other provinces     2+ Days

Returns

We stand by our products and we understand sometimes items may get damaged during shipping so we ask all our clients to always check their shipments once received to make sure all products are in good condition. In the rare case if something is damaged, we will replace that item without any hassle and issue a refund/credit for the shipping cost within 10 days of shipped date.